We still use the phone to stay in contact with our customers, so if you'd prefer to speak to us then we're here to help you.
If all our lines are busy or it's just out of hours we use an answer phone for your convenience so that you can ask us to call you back. We always return your calls but to help us leave a short messsage about the subject matter. Our FAQ page might also have the answer you're looking for.
We check our emails every day and reply even if we're at lunch! Well we try to... but we promise we will get back to you as soon as we possibly can with the right information.